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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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billie warta

July 15, 2026

5  out of  5
rating by billie warta
"Kelli Johnson with State Farm has been the very best
She assisted us even though it wasn't State Farms responsibility. Progressive's driver was 100% at fault. Kelli helped us navigate our communication with Progressive. She answered all our questions, was direct and knowledgeable. I have never had an insurance agent have our back as she has. I've paid my own insurance for forty years. She is absolutely the very best. Highly recommend Kelli."
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Gabriela Castillo

July 8, 2026

5  out of  5
rating by Gabriela Castillo
"Here’s a professional and genuine review without mentioning your pregnancy:

⭐⭐⭐⭐⭐

I had a great experience working with Kristi Quintana. She is knowledgeable, professional, and always quick to respond whenever I had questions. She took the time to explain everything clearly, making the process easy to understand and never making me feel rushed or pressured.

What stood out the most was her excellent customer service and genuine willingness to help. She was always patient, honest, and kept me informed every step of the way.

I highly recommend Kristi to anyone looking for someone who truly cares about her clients and provides outstanding service. Thank you for all your help!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Kelli Johnson’s Team. "
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Gary Tillison

July 7, 2026

5  out of  5
rating by Gary Tillison
"Kelli Johnson is like family, for over 30 years we have been with State Farm Insurance and it became of Kelli , she goes above and beyond to help you. Whether it’s Home, Life or Car Insurance she takes time with each customer to ensure they have the best coverage for their needs. She’s met me at the car lot with a check for financing. She’s attended funeral of a passing loved ones. If You’re looking for an agent that gives you that personal attention , look no further than Kelli Johnson."
We responded:
"Gary, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Kelli Johnson’s Team!"
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SL

July 6, 2026

5  out of  5
rating by SL
"I couldn’t be happier with the service, kindness and support I get from Kelli and all her staff. They are all so knowledgeable and always make sure my policies cover everything I need at the most affordable prices. If in doubt on anything it’s always great to know they’re only a phone call away. I appreciate all of their advice, support and knowledge. They make me feel like family and that’s a great feeling to have."
We responded:
"Thank you for the fantastic review, SL! We are always here to help with your insurance needs here in Forney . "
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Rebecca Griffin

July 5, 2026

5  out of  5
rating by Rebecca Griffin
"Recently switched my home and auto and Demarco was fantastic. He worked with my schedule to set aside times that worked for me to make sure I was taken care of."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Kelli Johnson’s Team. "
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John Weiher

July 2, 2026

5  out of  5
rating by John Weiher
"Kelli and crew are always loking out for you with suggestions and guidance you can trust. Great service! Thank you."
We responded:
"Thank you for taking the time to leave such a great review, John. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Meldy Tan Hidalgo

July 2, 2026

5  out of  5
rating by Meldy Tan Hidalgo
"Umbrella everything insurance through state farm"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Phyllis Williams

July 1, 2026

5  out of  5
rating by Phyllis Williams
"I’m fortunate to have SF Agent Kelli Johnson. She genuinely cares and listens to her customers needs and concerns. That’s very rare these days."
We responded:
"Phyllis, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Kelli Johnson’s Team is just a call or email away!"
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Ralph Woodruff

July 1, 2026

5  out of  5
rating by Ralph Woodruff
"Kelli and her crew very professional very helpful for any thing I need"
We responded:
"We appreciate your review, Ralph. We are so happy that you had such a wonderful experience with State Farm Agent Kelli Johnson’s Team here in Forney ! "
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Tommy Vaughn

July 1, 2026

5  out of  5
rating by Tommy Vaughn
"Thank you, Kelli and staff, for your services."
We responded:
"Tommy, thank you for the five stars! Our team values your confidence in us to handle your insurance policies."
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Jerry Williams

July 1, 2026

4  out of  5
rating by Jerry Williams
"Kelli and staff are pleasant to talk to and work with on questions and concerns regarding my insurance"
We responded:
"Thank you for your thoughtful 4-star review, Jerry. We are pleased to hear that you had a positive experience with us here on State Farm Agent Kelli Johnson’s Team. Should you have any suggestions on how we can improve further, please do not hesitate to share your feedback. "
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Debbie Toms

July 1, 2026

5  out of  5
rating by Debbie Toms
"We have had some hiccups along the way but Kelli and her staff are amazing!"
We responded:
"Thank you for the 5-star review, Debbie! Here on State Farm Agent Kelli Johnson’s Team, we are proud to serve our community and appreciate your recognition. "
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DeOnn Wallace

July 1, 2026

5  out of  5
rating by DeOnn Wallace
"We’re treated like we matter!! No rushing our questions, etc! We’re not just another number!!
Love, Love our Kelli Johnson!!!"
We responded:
"Thank you for taking the time to leave such a great review, DeOnn. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Misty Turner

July 1, 2026

5  out of  5
rating by Misty Turner
"She was so sweet and she answer all my questions I’m very please"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Rea Stock

July 1, 2026

5  out of  5
rating by Rea Stock
"Everything worked out fine
Thanks for taking care of my needs"
We responded:
"Thanks for the review, Rea! We are honored that you have chosen us to take care of what matters most. Reach out if you ever need anything!"
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Tamra Staten

June 29, 2026

5  out of  5
rating by Tamra Staten
"Best staff ever! They definitely go above and beyond making sure I got the best rates!"
We responded:
"Thank you for the fantastic review, Tamra! We are always here to help with your insurance needs here in Forney . "
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Raymond Shelton

June 29, 2026

5  out of  5
rating by Raymond Shelton
"Kelli. Johnson state farm insurance are a group of professionals that meet all of me and my wife's insurance needs.With auto,home and personal possessions . They treat me and my wife like family .Kelli has checked in with me and my wife after are car accident she is not just are agent she is a friend. Raymond & Karen Shelton"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Cynthia Treat

June 29, 2026

5  out of  5
rating by Cynthia Treat
"I have never had such quality interaction and care from an insurance agent as I do with Kelli and her team. I have been with her for years. She gives personal care to us and our policies, which makes me feel like I am the only one!"
We responded:
"Cynthia, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Laken Pyle

June 29, 2026

1  out of  5
rating by Laken Pyle
"My insurance always gets canceled by corporate State Farm and they don’t reach out to help reinstate, I have to call myself.

They didn’t enroll me in auto pay even though I signed the form and my insurance got canceled again. Still did not call me.

However, I post on Facebook my option and they’re blowing my cell up.

They sent me the survey so I’m being honest—not impressed."
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Ruben Perez

June 28, 2026

5  out of  5
rating by Ruben Perez
"Kelli is great to work with. Answers questions quickly. Her staff is awesome and knowledgeable they all answer questions very quickly"
We responded:
"Ruben, thank you for the kind words! It is a joy working with you. Thank you for trusting us with your insurance needs!"
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Cheryle Larson

June 28, 2026

5  out of  5
rating by Cheryle Larson
"I have been working with Kelli Johnson for the past several years. I am always impressed w her responsiveness. She promptly responds to texts, emails, and phone calls. It is so refreshing. I have also worked with Sydney Sorenson and found the same to be true. Not only are they responsive but they follow-up. They appreciate me as a customer and that is so very nice these days.
I don’t think you will disappointed by this agency."
We responded:
"Cheryle,

Thank you so much for your thoughtful review! I'm glad to hear that you had a positive experience with our office. It's wonderful to know that you found our service responsive and customer-oriented. I appreciate your kind words about Sydney as well; she truly is an asset to our team.

If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help!

- Kelli Johnson - State Farm Insurance Agent, Forney, TX"
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Kris Hart

June 27, 2026

5  out of  5
rating by Kris Hart
"The State Farm team of Kelli Johnson is extremely responsive. Their customer service is too notch. At one point we had two homes, two cars and a business insured through them and they handled all of our questions very quickly and professionally. State Farm makes it very easy to manage cards and questions through their app. I highly recommend Kelli’s agency."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Kelli Johnson’s Team. "
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Bao lee

June 27, 2026

5  out of  5
rating by Bao lee
"Kelli agents and her are very good to help my family for my home and car insurance. Thanks a lot"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Forney to know that you had such a wonderful experience with us here on State Farm Agent Kelli Johnson’s Team."
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Jan Menke

June 26, 2026

5  out of  5
rating by Jan Menke
"Everyone one I talk to are very nice & very helpful!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Kelli Johnson’s Team! We deeply appreciate your kind words here in Forney . "
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Lesa Nicholson

June 26, 2026

5  out of  5
rating by Lesa Nicholson
"Kelli and her team are absolutely amazing! They will get whatever you need done efficiently and expeditiously. Highly recommend."
We responded:
"Thank you for the five stars, Lesa! And thank you for trusting us with your insurance needs. "